files skipped with "failed to delete..." error on XP

[arshada]

Hi,

Ive just purchased the search engine software and very happy with how quick and comprehensive the performance is.

The first time I used the software to index files stored on our server everything worked fine. I am now finding that whenever I index my files, I get the following error:

"Failed to delete temporary plugin input file (System error: The process cannot access the file because it is being used by another process. )
Failed to read plugin supported binary file"

This happens with every file that needs a plugin.

Now I know this question was answered for VISTA users but I am on XP and can not get around this.

What ive tried:
1.Ive disabled indexing completely from services.
2.I have moved all files to an external hard drive and tried reindexing.
3.I have recreated a new profile for use with external drive.

None of the above have helped and I still get the error. The majority of files I need to index are being skipped. Is there anything else that you can suggest?

regards

Adeel.

[wrensoft]

It might be this issue related to the Vista indexing service and Antivirus programs (http://www.wrensoft.com/forum/showthread.php?t=2322) locking files (on XP and Vista).

[arshada]

Hi,

none of the fixes suggested in the linked posts worked but I shut down the pc for a while. had a cup of tea and and came back to it fresh.

I tracked down the temporary file that Zoom creates, which for me was here C:\Documents and Settings\arshada\Local Settings\Application Data\Wrensoft\Zoom Search Engine Indexer.

I tried to delete the .in file and it wouldnt delete, which made sence now since the error was returning as 'Failed to delete temporary plugin input file'.

I did a search for a little free programme called unlocker and used that to force xp to release the file. it did and I re ran the indexer and problem solved :D

hooray zoom search engine!

Thanks!