Words that sometimes contain dashes, sometimes not

[pjetson]

Hi, I'm a brand new Zoom user, and so far everything is fine. However, I've come across a "problem" during my testing, and I want to know if there's an easy way to solve it.

Basically, some of our products have names like IT-600. Unfortunately, people often leave out the dash, so they could call it (and therefore search for it as) an IT600 or an IT-600. Do I have to manually add synonyms for each product with a name like this, or is there an option somewhere that makes Zoom think they're the same word?

Thanks, Peter

[Ray]

If you click on "Configure"->"Indexing options" in the Indexer, there is a group of settings labelled as "Indexing word rules".

By unchecking "Hyphens" here, you will allow searches like "IT 600" and "IT-600" to match occurrences of both "IT-600" and "IT 600" (basically, it gets indexed as two words "IT" and "600"). This gets you closer to what you want to achieve.

However, that won't get it to match "IT600". There's no option to do this.

Yes, you can specify them as Synonyms. You can create a text file externally, containing the entire list of such names and import this in should that be easier. If you do use synonyms, you'd probably want to re-enable the "hyphen" for joining words.

Or you could simply add a bit of text before your search box to advise your users to search in the manner of "IT 600" or "IT-600" and not "IT600".