Scheduled job

[Materix]

Hello.

I have set up a scheduled job, that indexes and uploads with ftp to a site. When I run the job manually, it works fine. But the scheduled job crashes every time.
Is there a log file somewhere, so I can get more information about what goes wrong?

Thanks.

[Ray]

Can you clarify what actually happens when the "scheduled job crashes"? Is there an actual crash message? Or does the job just not get run?

If the problem occurs within Zoom (that is, Zoom is launched, but for some reason did not index), then it can be logged in the Zoom index log file. You can set this up per Zoom configuration. This can be configured via "Configuration"->"Index log"->"Save index log to file". Make sure you save this change to the .zcfg file you are using to schedule your jobs with. Also you should enable Detailed log mode so you don't omit any important messages.

If the problem is that Zoom doesn't get launched at all, then the reason the last launch failed (or whether it did or not) would be indicated within Windows' Task Scheduler (usually found under Windows Control Panel -> "Administrative Tasks" -> "Task Scheduler").

You may also want to check the user account you have scheduled the task to run under. Make sure to use an account which has a password specified, and that your scheduled task has this user/password set.

[Materix]

This is copied from the event viewer:
(it is a windows 2003 server)

Event Type:	Error
Event Source:	Application Error
Event Category:	(100)
Event ID:	1000
Date:		30-04-2010
Time:		09:05:08
User:		N/A
Computer:	BHARD
Description:
Faulting application ZoomIndexer.exe, version 6.0.0.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0004cde2.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 5a 6f 6f   ure  Zoo
0018: 6d 49 6e 64 65 78 65 72   mIndexer
0020: 2e 65 78 65 20 36 2e 30   .exe 6.0
0028: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0030: 6e 74 64 6c 6c 2e 64 6c   ntdll.dl
0038: 6c 20 35 2e 32 2e 33 37   l 5.2.37
0040: 39 30 2e 34 34 35 35 20   90.4455 
0048: 61 74 20 6f 66 66 73 65   at offse
0050: 74 20 30 30 30 34 63 64   t 0004cd
0058: 65 32                     e2

[Ray]

What version and build of Zoom are you using? Click 'Help'->'About' in Zoom to confirm. The latest build is V6.0 build 1021 and is available for download from here.

If you are using the latest build, please proceed with my previously mentioned steps to produce a debug log file.