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Zoom 5.1 access violation error while adding page to existing index

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  • Zoom 5.1 access violation error while adding page to existing index

    I have been trying to add a page to an existing index, and have been getting a error message regarding a access violation.

    I've attached a link to a screenshot of the error.

    http://www.salleboise.com/images/error1.jpg

    How can I add this page if it cant be spidered?

  • #2
    That URL is returning a 404 file not found error. So I can't see what you mean exactly.

    But the first thing to check is whether you are using the latest build of Zoom. You can find this on our What's New page:
    http://www.wrensoft.com/zoom/whatsnew.html

    You can find the latest version and build number of your current installed copy by clicking on "Help"->"About".
    --Ray
    Wrensoft Web Software
    Sydney, Australia
    Zoom Search Engine

    Comment


    • #3
      Originally posted by Ray View Post
      That URL is returning a 404 file not found error. So I can't see what you mean exactly.
      I can email you the screenshot if you'd like, if I refresh the page after the 404 the image comes up fine.

      I downloaded the latest version 5.1 (1006) and I'm still getting the same error.

      Comment


      • #4
        Yes, please e-mail us the screenshot.

        Also, can you zip up and send us the index files you are trying to incrementally add to, and include a copy of your ZCFG file you are using. And provide the URL you are adding as well so we can try to reproduce this.
        --Ray
        Wrensoft Web Software
        Sydney, Australia
        Zoom Search Engine

        Comment


        • #5
          Ok, they have been sent.

          Thanks

          Comment


          • #6
            Thanks wingnut. The files helped us find the cause of the crash and we have now released a new build which includes a fix for this (amongst other changes and bug fixes) in V5.1 build 1007.

            You can download the latest build from here:
            http://www.wrensoft.com/zoom/whatsnew.html

            You will need to perform a complete re-index with the new build before attempting any incremental updates.

            Please let us know if you have any problems with the new build.
            --Ray
            Wrensoft Web Software
            Sydney, Australia
            Zoom Search Engine

            Comment

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