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  • Cashed results - out of date results

    Hi,

    I have recently taken over my organizations website and need to clean up the search results by Zoom.

    Example, when I search an old employee's name the search engine is brings up old copies of the staff webpage. When I click the link the correct page is displayed without the old employee's name list; which is expected.

    My question is; how do I clear the outdated cache?

    The webiste is PHP 4.x Zoom Version 5.

    Thanks!

    Travis

  • #2
    Sounds like the search index you are using is out of date. You need to build a new set of index files and replace your existing set.

    You might also want to consider scheduling this indexing task (e.g. once a week) in order that the index remains up to date.

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    • #3
      The application is running on a hosted website. Any info on that senerio? Thanks!

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      • #4
        It doesn't matter where it is hosted. I still think the index is out of date and needs updating.

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        • #5
          How do I do this? I am new to this application.

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          • #6
            I assume you have the Zoom software installed (in addition to the script on your site)?

            If not, did you purchase the software? If you have a purchased key for V5, then you should download V5, or upgrade to V6.

            You might then want to watch this video.

            And read the Users Guide.

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