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Need help...overwhelmed with "stuff" after registering!

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  • Need help...overwhelmed with "stuff" after registering!

    Hello all,

    OMG, I have about 20 e-mails I have to open yet to confirm this, that and the other...yikes!
    I just installed the free zoom download too. From what little I have been able to see so far, this is quite intimadating. How do I even begin to streamline this mess. Nearly everything is telling me to buy stuff and I am starting to regret signing up now...
    I can't even figure out how to use the zoom search engine. I've tried to find info on FAQ's and other areas online...good grief!
    Some advice would be appreciated please

  • #2
    I looked up your E-mail address in our order database. You seem to have never made an order. So I assume this is a troll post.

    After you purchase you get one E-Mail with a license key and instructions, and one with a receipt. We never send out anything else. So if you have 20 (unopened) E-mails then I would suggest they are from someone else. Maybe you should open them?

    To get started I would suggest watching the video,
    http://www.wrensoft.com/videos/Zoom-...ine/index.html

    and having a look at the User's Guide
    http://www.wrensoft.com/zoom/usersguide.html

    If you have a specific problem then there is the FAQ
    http://www.wrensoft.com/zoom/support/index.html
    this forum and phone support, if you have purchased.

    You'll get better answers if your questions are about a specific issue and include details about what the issue is.

    Comment


    • #3
      Originally posted by wrensoft View Post
      I looked up your E-mail address in our order database. You seem to have never made an order. So I assume this is a troll post.After you purchase you get one E-Mail with a license key and instructions, and one with a receipt. We never send out anything else. So if you have 20 (unopened) E-mails then I would suggest they are from someone else. Maybe you should open them?

      To get started I would suggest watching the video,
      http://www.wrensoft.com/videos/Zoom-...ine/index.html

      and having a look at the User's Guide
      http://www.wrensoft.com/zoom/usersguide.html

      If you have a specific problem then there is the FAQ
      http://www.wrensoft.com/zoom/support/index.html
      this forum and phone support, if you have purchased.

      You'll get better answers if your questions are about a specific issue and include details about what the issue is.
      Thank you for helping me...no, I'm not a troll. Just a woman in her mid 50's, not exactly pute smart, trying to navigate through a ton/influx of stuff I'm unfamilar with...
      No, I have not purchased anything online, but many of the e-mails are making suggestions to buy this, that or the other to earn zoombucks. I thought it was mainly based on making legit searches, taking surveys and sharing opinons to earn them.
      I will follow all your instructions and hopefully I can ask more specific questions in the future. Bless your heart for your time

      Comment


      • #4
        Unfortunately I have no idea what you are referring to. We don't send out any bulk E-mail. Don't know anything about surveys or sharing opinions to earn stuff. Sounds like a scam however.

        Can you forward me a couple of the E-Mails so I know what you are talking about.

        Comment

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