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Mac crash "NSInternalInconsistencyException" / "NSWindowResizing"

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  • Mac crash "NSInternalInconsistencyException" / "NSWindowResizing"

    We have had a user report a crash with Zoom for Mac where the log message looks like the following:

    Code:
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '<NSISEngine: 0x618000133c40>{ Rows:
                0x6000002ac1e0.negError{id: 3794} == 238 + 0*0x61800029edc0.marker{id: 3626} + 0*0x618000298790.marker{id: 3628} + 0*0x618000484880.marker{id: 3642} + 0*0x61800029a040.marker{id: 3646} + -1*0x61800029a400.marker{id: 3648} + 1*0x618000299dc0.marker{id: 3655} + 1*0x618000484240.marker{id: 3659} + 0*0x618000299b90.marker{id: 3663} + 0*0x618000297200.marker{id: 3665} + 0*0x6000004951d0:NSWindow-current-width.posErrorMarker{id: 3693} + 0*0x6000004951d0:NSWindow-current-width.negError{id: 3694} + -1*0x6000002a75c0.posErrorMarker{id: 3777} + 1*0x6000002a75c0.negError{id: 3778} + 1*0x6000002ac1e0.posErrorMarker{id: 3793} + 0*0x6000004993c0.marker{id: 3831} + 0*0x60000048cda0.marker{id: 3833}
    ...
    9   AppKit                              0x00007fff921f1d8d -[NSWindow(NSWindowResizing) _resizableEdgesForGrowing:shrinking:] + 158
    10  AppKit                              0x00007fff921e7f10 -[NSWindow(NSWindowResizing) _getEdgeResizingRects:] + 471
    11  AppKit                              0x00007fff922ce442 -[NSWindow(NSWindowResizing) _resizeDirectionForMouseLocation:] + 138
    ...
    etc.
    It has been determined that this was caused by a 3rd party application called "BetterSnap Tool" which the user has installed and running for automatic window resizing. Disabling this tool will stop the crashes from occurring.
    --Ray
    Wrensoft Web Software
    Sydney, Australia
    Zoom Search Engine
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