Home » Forum
  • If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Announcement

Collapse
No announcement yet.

Mac crash "NSInternalInconsistencyException" / "NSWindowResizing"

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Mac crash "NSInternalInconsistencyException" / "NSWindowResizing"

    We have had a user report a crash with Zoom for Mac where the log message looks like the following:

    Code:
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '<NSISEngine: 0x618000133c40>{ Rows:
                0x6000002ac1e0.negError{id: 3794} == 238 + 0*0x61800029edc0.marker{id: 3626} + 0*0x618000298790.marker{id: 3628} + 0*0x618000484880.marker{id: 3642} + 0*0x61800029a040.marker{id: 3646} + -1*0x61800029a400.marker{id: 3648} + 1*0x618000299dc0.marker{id: 3655} + 1*0x618000484240.marker{id: 3659} + 0*0x618000299b90.marker{id: 3663} + 0*0x618000297200.marker{id: 3665} + 0*0x6000004951d0:NSWindow-current-width.posErrorMarker{id: 3693} + 0*0x6000004951d0:NSWindow-current-width.negError{id: 3694} + -1*0x6000002a75c0.posErrorMarker{id: 3777} + 1*0x6000002a75c0.negError{id: 3778} + 1*0x6000002ac1e0.posErrorMarker{id: 3793} + 0*0x6000004993c0.marker{id: 3831} + 0*0x60000048cda0.marker{id: 3833}
    ...
    9   AppKit                              0x00007fff921f1d8d -[NSWindow(NSWindowResizing) _resizableEdgesForGrowing:shrinking:] + 158
    10  AppKit                              0x00007fff921e7f10 -[NSWindow(NSWindowResizing) _getEdgeResizingRects:] + 471
    11  AppKit                              0x00007fff922ce442 -[NSWindow(NSWindowResizing) _resizeDirectionForMouseLocation:] + 138
    ...
    etc.
    It has been determined that this was caused by a 3rd party application called "BetterSnap Tool" which the user has installed and running for automatic window resizing. Disabling this tool will stop the crashes from occurring.
    --Ray
    Wrensoft Web Software
    Sydney, Australia
    Zoom Search Engine
Working...
X