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Problems moving Zoom Indexer 7 to new PC

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  • Problems moving Zoom Indexer 7 to new PC

    Hi,

    I am in the process of migration my web development software from an old Windows XP machine (yes, I know I'm late doing it) but I find that on the Windows 7 machine now the indexer is unable to download any of my starting URLs. I get the following error message

    "Could not download file: http://mysite/index.html (Invalid URL or domain name)"

    I get the same problem for all of my starting pages.

    I am using the same configuration file from my old computer.

    Does anyone have any ideas as to what the problem might be please?

  • #2
    Start by checking your computer's firewall settings to make sure that Zoom can access the internet.

    Comment


    • #3
      Thank you for the advice. I have raised the issue with our IT department and they have tried to make this work using proxy server settings but without much luck at present.

      My PC is Windows 7 64bit, which I understood could run Zoom indexer 7 Professional. I have tried running the application in Windows XP but this hasn't made any difference. Is a 64 bit o/s a problem?

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      • #4
        Is a 64 bit o/s a problem?
        No. We have supported 64-bit OS's for quite a while and there is even a 64-bit Zoom for the Enterprise Edition users. Can you send in the index log and provide your configuration file (.zcfg)? We can take a look and see if we can reproduce the problem on our end. You can find our email address on our contact us page.

        I have tried running the application in Windows XP but this hasn't made any difference.
        The last supported release for Windows XP is V7.0 Build 1024. V7.1 does work in XP.

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