Zoom Search Engine FAQ - Sales & License key relatedQ. My license key doesn't work?After purchasing the software a license key is sent out via E-mail. This license key needs to be entered into the Zoom software (under the help menu). When entering a license key, copy and paste the license key and user name from the E-mail. Doing a copy and paste will avoid the possibility of a typing mistake. License keys purchased for V4 of the software will not work in V5 of the software. And visa versa, V5 keys will not work in V4 of the software. So check the software version matches the key you purchased. If you have an old V4 license key, you can upgrade to V5 or you can continue to use V4 of the software. Q. Are there shipping/delivery costs for the Standard, Pro or Enterprise Editions?There is no shipping cost if you download the software from our web site. You will be e-mailed a license upgrade key, which can be entered into the Free Edition application downloaded from our website. You will not be required to re-install the package. If you order from our website there is an option to also have a CD delivered. These CD's are burned on demand and shipped from the USA as part of the online order process. The CD content is exactly the same as the file download from our website. So most people opt for the download to avoid shipping costs. Q. How do I upgrade to the latest version?Please see our upgrade page. Q. What are the licensing policies for
Zoom?
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